U.S. and England variations
U.S. and Brazil and Portugal variations
MANUAL / INSTRUCTIONS
WEBSITE / SNS CONTENT
CULTURE / ART
How it works?
Our team will review your request.
We will offer you a cost estimate and delivery date.
If you agree with the price and delivery time, place your order by e-mail.
*On first orders, or in the case of individuals, we request that payments are made upon confirmation of order.
After the order confirmation, we start working on your project.
STEP 1: One of our professional translators will work on your project
STEP 2: Another professional will proofread it.
*Production will start on DAY OF RECEIPT.
*The DAY OF RECEIPT is the day that we confirm your order and receive your data.
For orders made after 3p.m. or on non-working hours (GMT+9 JAPAN TIME), the DAY OF RECEIPT will be considered the next business day.
One of our native speaker professionals will double-check the final project in the target-language to secure naturality and our high-quality standard in the final product.
*Layout adjustments may be included for an extra fee.
Our coordinators will contact you via e-mail to inform that your project is finalized, along you will receive an invoice for payment (if applicable).
*In principle, we accept payments via bank transfer/deposit.
*For payments via credit/debit card, additional fees may apply.
DELIVERY / FEEDBACK
You will be asked to check the translated material (wording and expressions). We will revise it according to your instructions.
We will deliver your order by e-mail (Downloadable file).
※On first orders, or in the case of individuals, we request that payments are made upon order confirmation.
Our team will be available to answer any questions.
*After delivery, we offer a one-time free revision service (available for 30 days counted from the delivery date).
* On some cases, payments may be requested upon order confirmation.
- The above prices do NOT include tax, layout adjustments or express delivery fee.
- ALL OF OUR TRANSLATIONS include: TRANSLATION, PROOFREADING and NATIVE DOUBLE-CHECK.
- All of our translations are human-made.
- Cost estimates are based on the volume, content of source material and expected delivery time.
- For a detailed quote, please Contact us
In principle, we accept payments via bank transfer/deposit. For payments via credit/debit card, additional fees may apply.
- For orders within Brazil, we accept payments via bank transfer/deposit only.
- For orders from outside Japan and Brazil, additional transaction fees may apply.
- Depending on your country, payment methods may be limited. Please, consult us.
In principle, we do not accept cancellations after the order confirmation.
We do not offer refunds after payment.
We offer a one-time free revision for defective translations. This service is available for 30 days counted from the delivery day of the order. Other types of revision may incur in an extra cost.